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How It Works

From sign-up to launch in 1-3 weeks — we'll guide you every step of the way

Getting your own branded loyalty app is straightforward. We've broken the process into three simple phases, and we're with you throughout.

Phase 1

Get Started

Takes 10 minutes

1

Choose Your Plan

Select monthly (get 1 month free) or annual (get 2 months free). Cancel anytime — no contracts.

2

Enter Your Business Details

We'll ask for your business name, contact details, address, phone number, and email. Basic stuff to get you set up.

3

Create Your Dashboard Login

We'll create your secure login credentials so you can access your dashboard and start building your app.

Phase 2

Build Your App

Takes 30-60 minutes

4

Design Your App

Choose your brand colors, upload your logo for the splash screen, add your stamp image, and pick your app name. Make it yours.

5

Set Up Your Loyalty Program

Decide how many stamps customers need to collect for a reward, and what that reward will be. You can change this anytime.

6

Add Your Store Details

Enter your store name, address, location, opening hours, and contact details. Got multiple branches? Add them all.

7

Upload Your Menu

Add your menu categories and items so customers can browse what you offer directly in the app.

8

Sort Your Legal Pages

Upload your own Terms & Conditions and Privacy Policy, or use our professionally-written versions (customised for your business).

Phase 3

Go Live

1-3 weeks

9

Book Your Onboarding Call

We'll schedule a video call to help you set up your Apple and Google Play developer accounts. We walk you through the entire process.

10

Create Developer Accounts

During the call, we'll guide you through creating accounts with Apple and Google. You'll need to pay their fees directly:

  • Google Play: £25 one-off fee
  • Apple App Store: £79 per year

These fees go directly to Apple and Google, not us.

11

We Build & Submit Your App

Once your developer accounts are set up, we build your app and submit it to the App Store and Google Play for approval. This typically takes 1-3 weeks.

12

Your App Goes Live!

Once approved, your app is live and your customers can download it. Start promoting it in-store, on social media, and to your mailing list.

What Happens After Launch?

We handle all technical updates, bug fixes, and app maintenance. You focus on running your business and engaging your customers through your dashboard. Any issues? Our UK-based support team is here to help.

Common Questions

Do I need any technical skills?

No. The dashboard is designed to be simple, and we guide you through every step. If you can use email and social media, you can use Retail Geek.

Can I change my app design later?

Yes. You can update your logo, colors, menu, and store details anytime from your dashboard.

What if I have multiple stores?

You can add as many stores as you need. Each additional store location is an optional upgrade you can add through your dashboard.

Why do I need to pay Apple and Google?

To publish an app on the App Store and Google Play, you need developer accounts with Apple and Google. These are their fees, not ours. They allow you to have apps listed under your business name.

Ready to Get Started?

Join our waitlist and be first in line when we launch in Autumn 2025

Join the Waitlist